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Shipping Policy

Terms of Sale

  • We take all efforts/endeavours in providing detailed and accurate description of the products and/or services on our website as per the specifications provided by the issuing authorities or to the best of our knowledge, which is sufficient to allow proper assessment of the product by the customer
  • The images provided are a true representation of the product
  • If an item is offered for a limited period or subject to conditions, the same would be explicitly stated in the item details
  • A customer may add or remove or edit the quantity of an item at any stage before final checkout for payment
  • A customer may select the desired shipping method and payment mode before proceeding for final payment
  • In case we are unable to deliver an item, which has been ordered by a customer for reasons beyond our control, we shall refund the amount for the same including the shipping charges, if any within 7 working days of receiving an order
  • We do not guarantee delivery for a pre-booked item, the availability of the same depends on the final shipment that we receive from the issuing authorities
  • The price of a pre-booked item is subject to change before final delivery because of change in Duty, Foreign Exchange, Base metal price, Taxes or Levies by the Government from time-to-time. A pre-booked item shall only be despatched when the customer pays the additional cost due to the changes enumerated above
  • There is no Warranty on any of the products sold on headyatail.com